HCS Home LMS is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Lead Management System (LMS) for internal operations of HCS Home.
We may collect the following types of data:
• Personal Information: Name, phone number, email ID of clients and team members.
• Lead & Site Data: Address, photographs, site visit logs, geo-tags.
• Usage Data: Logs of actions performed in the system (e.g., form submissions, sample tracking).
• Device Information: Browser, OS, and IP address for system diagnostics and security.
Your data is used to:
• Manage leads, client interactions, and project tracking.
• Monitor team compliance and internal performance.
• Improve app features and ensure operational accuracy.
• Communicate important updates and reminders.
We do not sell or share your data with any third parties. Data is only shared:
• Internally within HCS Home for operational purposes.
• With service providers (e.g., hosting, notification services) under strict data protection agreements.
We implement reasonable technical and organizational measures to protect your data, including:
• SSL encryption
• Access control by roles
• Server-level firewalls and backups
Lead and operational data is retained as long as necessary for business operations or legal compliance. Users can request data deletion by contacting system admins.
You may request:
• Access to your stored information.
• Correction of inaccurate data.
• Deletion of personal data (if not in conflict with operational needs).
This policy may be updated as needed. Material changes will be communicated via the app or official communication channels.